General Terms and Conditions
1. Introduction
1.1 This agreement establishes the General Terms and Conditions (in the future “T&C”) for the contractual relationship between RakeRace.com site operator (after this “we,” “RakeRace.com, “us”) and any person registering with us, may it be an affiliate/agent or a direct customer/individual player (in the future “The User”, “You”).
1.2 Each User is required to accept these T&C when registering for an account with RakeRace.com and is bound by them throughout the existence of the relationship.
1.3 The contractual relationship between the registered User and RakeRace.com is governed by and construed following this T&C.
1.4 In case of dispute between the English version of the Terms and Conditions and versions in other languages, the English version shall prevail. Any additional information on this website or affiliate websites may be presented in several different languages, but only for information purposes.
1.5 You are recommended to print a copy of these Terms and Conditions for your records and store them in an accessible place.
2. Changes to the Terms and Conditions
2.1 The Terms and Conditions may be changed from time to time for several reasons, including commercial reasons, compliance with laws or regulations, instructions, guidance, or recommendations from a regulatory body, or for customer service reasons.
Any changes will be communicated to the User through the following methods:
- E-mail (to the e-mail address you have previously supplied to us) via the RakeRace.com newsletter and
- A notice on the website.
You are requested to make sure that you have opted in for the newsletter service.
2.2 Changes apply with immediate effect after publication.
2.3 If You continue to use the products/services of RakeRace.com and Your account after notification, you shall, from such time, be deemed to have accepted and be bound by the new T&C, including any additions, removals, or substitutions.
2.4 If any change is unacceptable to you, You may cease using our products/services and close Your account.
3. Privacy Policy
3.1. Under the General Data Protection Regulation (GDPR), please refer to our Privacy Policy.
4. Account Rules
4.1 You must be at least 18 years old. Underage entries are void.
4.2 Residents in jurisdictions that prohibit online gambling can NOT register as users with RakeRace.com.
4.3 Fraudulent, multiple or incorrectly completed entries will not be accepted. The same applies to entries made in breach or non-compliance with these Terms and Conditions.
4.4 RakeRace.com accepts no liability for entries that have not been properly received.
4.5 To open an account with RakeRace.com, the prospective User must correctly fill in the registration form on the website and read and accept the T&C as found on the website (www.rakerace.com). During the registration, the User must provide RakeRace.com with his/her correct full name, address, and e-mail. The User agrees to update this information should any changes to their data be provided.
4.6 RakeRace.com may refuse to open an account at its discretion without having to provide any justification.
4.7 RakeRace.com reserves the right to close your account and refund the available balance
at its absolute discretion and without any obligation to state a reason or give prior notice.
4.8 During the registration process, the User will be able to choose his username and password. The User may change the password at any time. The User must keep the username and password secret at all times.
4.9 RakeRace.com reserves the right to exclude new entrants to its services, promotions, coachings, events, and from the use of its website at any time. Particularly if RakeRace.com has evidence that an entrant has tried to register by using more than one username or is otherwise engaging in any fraudulent or illegal activity, such as, but not limited to, money laundering and chip dumping.
4.10 RakeRace.com retains the right to examine and confirm the identity of its Users.
4.11 You agree not to be allowed to promote RakeRace.com deals publicly, for example, by posting them on a forum or social channels, without our prior written approval.
4.12 Affiliates to the RakeRace.com products, services, and deals shall be responsible for their sub-affiliates and players (direct users). They shall be invoiced in case of any negative revenues, chargebacks, overpayments, or back payments are generated. RakeRace.com reserves the right to charge the head affiliate for any fraud, network breaches, and fines caused by their respective sub-affiliates.
4.13 Retag Policy: Retags are only possible two weeks after registration. No retags will be allowed if the player already has an active poker account with us. Please e-mail us to review each case.
5. Payments
5.1 The commission/bonus due to Users (affiliate commission and or player bonuses) shall be paid by RakeRace.com via EUR or USD Skrill. If the commission/bonus payable to the User for any calendar month is less than USD or Euro 50, then RakeRace.com will retain your payment until the total amount due is at least USD or Euro 50.
5.2 All payments shall be made in Euro or such other currency that RakeRace.com may determine according to received currency.
5.3 RakeRace.com reserves the right to withhold any commissions generated by referrals that are identified as existing customers.
5.4 RakeRace.com reserves the right to adjust the commission/bonuses payments to reflect overpayments, currency conversions, new customer chargebacks and/or credits or credits or underpayments by RakeRace.com at any given time. Including retroactively for six months. Any further generated revenues and commission will be settled accordingly in such an event.
5.5 Should RakeRace.com not at all, only in part or with delay receive payment by any operator/business partner, it shall not be liable or bound to pay out affiliate commission and or player bonuses until the payment has been properly received.
5.6 In the event RakeRace.com can provide reasonable evidence that any fraud has occurred, either on the affiliate`s part, on the part of one of his customers, or on the part of another user (player), RakeRace.com reserves the right to retain any commission/bonus accrued until full clarification of the matter.
6. Tracking
6.1 Tracking of Your poker account is confirmed once your account's tracking status has been updated with our website.
6.2 Upon update You shall receive a confirmation mail. Users shall be responsible for ensuring that all registration details are submitted correctly, such as skin usernames and deal percentages.
6.3 You should not start to play before tracking has been confirmed.
6.4 RakeRace.com can NOT guarantee tracking; if tracking status has been confirmed for any reason, although RakeRace.com does not get paid by its partners for the account, RakeRace.com shall not be liable nor obliged to pay out commissions or bonuses.
6.5 By submitting your player account details in our back office, you agree that RakeRace.com will share and request your personal information such as username, nickname, e-mail address, and further personal data with our affiliated poker rooms and operator.
7. Suspension and Closure of accounts
7.1 RakeRace.com reserves the right to suspend or close Your account at any time and for any reason, including but not limited to the circumstances set out in these Terms and Conditions.
7.2 User accounts may especially be closed by us at any time if we suspect that you are engaging in prohibited or detrimental practices, such as, but not limited to: collusion, cheating, RTA usage, fraud, criminal activity, or any action in bad faith or that is detrimental to the conduct of our business.
7.3 When you are in breach of the T&C, we may, before any suspension or termination of your account, notify you (using your provided contact details) that you are in breach, requiring you to stop the relevant act or failure to act, and/or requiring you to put right an act or fault on your part.
7.4 Irrespective of whether we suspend or terminate any account, we may cancel and void any outstanding commission and bonuses at our absolute discretion where there is a technological failure or where you have breached any T&C in this agreement.
7.5 Upon the suspension of your account for any reason:
7.5.1 No activity shall be permitted (including deposits, withdrawals, gaming, betting generating revenues or commissions) until the date upon which it is re-activated by us
7.5.2 No commission/bonuses will be credited to your account.
7.6 Upon closure of your account due to breach of these Terms and Conditions:
7.6.1 All commission or bonus payments owed will be void and forfeited by you.
7.6.2 RakeRace.com reserves the right to withhold the funds in your account from You pending the determination of any investigation and/or forfeit them.
8. Intellectual Property Rights
8.1RakeRace.com owns all intellectual property rights, including but not limited to copyrights (including copyrights in software), database rights, trademarks, domain names, know-how, and any other rights connected to its products and services or software necessary to use these. All intellectual property rights created and or deriving out of this agreement, including but not limited to advertising material, banners, and new customer's data, shall be or become the sole property of RakeRace.com.
8.2 Under no circumstances shall the use of the RakeRace.com website or services grant You interest in any intellectual property rights owned by us or any third party.
8.3 You must not, nor must You allow any other person to copy, store, publish, rent, license, sell, distribute, alter, add to, delete, remove or tamper with the website. Any part of it, including any copyright, patent, trademark, or other proprietary rights notices affixed to the website, any proprietary software compromising the website, and any software made available for download without our express prior written consent.
9. Liability
9.1 RakeRace.coms is only liable for gross negligence or deliberate actions by its management, employees, or regional managers.
9.2 RakeRace.com is not responsible for the services, pages, or contents of websites to which links may be provided from time to time from the RakeRace.com website.
9.3 RakeRace.com is not to be held responsible for the consequences caused by any device or software breakdown, directly managed or outsourced, which could lead to a total or partial reduction to access of its services.
9.4 RakeRace.coms does not accept any liability whatsoever for damage to a User or a third party which arises directly or indirectly from a mistake, misprint, malfunction of software on the RakeRace.com website or that of any of its affiliates and/or partners.
10. Questions and complaints
10.1 Should You have any questions, please send an e-mail to our customer service at info@rakerace.com
10.2 Should you feel dissatisfied with our product/service quality, please also send an e-mail at info@rakerace.com. We will endeavor to tackle complaints within 24 hours of receipt.
11. Governing Law and Jurisdiction
11.1 The English text of these Terms and Conditions shall be the only authentic and binding version, even if the text shall be translated into other languages. The headings to these T&C shall not affect its interpretation.
11.2 If any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these T&C shall not be affected.